Privacy policy

Peak Forge Supply (“we,” “us,” or “our”) operates the website https://peakforgesupply.shop. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

By using our website, you acknowledge that your information may be handled as described in this Privacy Policy, subject to your rights under applicable law.

1. Personal Information We Collect

We may collect the following categories of personal information:

Contact Information

  • Name
  • Billing and shipping addresses
  • Email address
  • Telephone number

Order and Transaction Information

  • Products purchased, viewed, or added to your cart
  • Order history and transaction details
  • Payment status and related transaction information

Payment card information is generally processed by our payment service providers. We do not intentionally store complete payment card details on our own systems unless expressly stated.

Device and Usage Information

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and interactions with our website
  • Referring websites and general browsing activity

Customer Support Information

  • Information you provide when contacting us about an order, return, refund, or other inquiry.

2. How We Collect Information

We collect personal information in several ways:

  • Directly from you: When you place an order, complete a checkout form, contact us, or subscribe to communications.
  • Automatically: Through cookies, server logs, and similar technologies when you browse our website.
  • From service providers: From payment processors, shipping providers, website analytics services, and other service providers involved in operating our store.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders.
  • Arrange payments, shipping, deliveries, returns, and refunds.
  • Communicate with you about purchases and customer service requests.
  • Maintain, operate, and improve our website.
  • Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
  • Maintain business records and comply with legal obligations.
  • Send marketing communications where permitted by law and subject to your preferences.
  • Analyze website performance and customer interactions.

We use personal information only for purposes that are permitted by applicable law.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to maintain shopping cart functionality, remember preferences, understand website traffic, and improve the shopping experience.

Some cookies may be provided by Shopify or third-party services integrated into our store.

You can manage cookies through your browser settings and, where available, our website's cookie preference tools. Disabling certain cookies may affect website functionality.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

5. How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Shopify: To host and operate our online store.
  • Payment providers: To process payments and prevent fraudulent transactions.
  • Shipping and delivery providers: To deliver orders and manage shipment tracking.
  • Technology and analytics providers: To maintain our website, measure performance, and improve our services.
  • Customer support providers: To respond to inquiries and resolve customer issues.
  • Professional advisers and authorities: Where necessary for legal compliance, dispute resolution, or the protection of our legal rights.

We do not sell personal information for money. If certain advertising or analytics activities qualify as a “sale,” “sharing,” or targeted advertising under applicable privacy laws, we will provide any required disclosures and opt-out options.

6. Shopify and Third-Party Services

Our online store is hosted by Shopify, which provides the e-commerce platform used to sell our products and process customer orders.

Your information may be processed by Shopify and other service providers in accordance with their respective privacy policies and contractual obligations.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of websites that we do not operate. We encourage you to review their privacy policies before providing personal information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, resolving disputes, maintaining financial records, and complying with legal obligations.

Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, where appropriate and legally permitted.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through our website.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request a copy of your information in a portable format.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain targeted advertising, data sharing, or other activities where applicable.
  • Appeal a decision concerning a privacy request, where required by law.

To exercise your rights, contact us using the details provided below. We may need to verify your identity before processing a request.

We will respond to valid requests within the time limits established by applicable law.

10. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Depending on the circumstances, these rights may include the right to know, access, correct, and delete certain personal information, and the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.

You may also have the right not to receive discriminatory treatment for exercising your privacy rights.

To submit a privacy request, contact us using the information in the Contact Us section below. We will verify and respond to requests as required by applicable law.

If we engage in activities that require a “Do Not Sell or Share My Personal Information” link or recognition of an opt-out preference signal, we will provide the applicable mechanism.

11. International Data Transfers

Your personal information may be processed or stored in countries other than the country in which you reside. These countries may have different data protection laws.

Where required, we will take appropriate steps to ensure that international transfers of personal information comply with applicable data protection requirements.

12. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or use our services under applicable law.

We do not knowingly collect personal information directly from children in violation of applicable legal requirements. If you believe a child has provided us with personal information unlawfully, please contact us so that we can review the matter and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other operational needs.

Any updates will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Peak Forge Supply

Website: https://peakforgesupply.shop

Business Address: 8731 & 8741 Pioneer Blvd, Santa Fe Springs, CA 90670, United States

Phone: +1 562-478-2380

We will review privacy inquiries and respond in accordance with applicable law.